The Importance of Communication for Patient Satisfaction

On the surface, communication appears to be a simple concept within health care. Patients talk to doctors, nurses, and staff members. Doctors explain treatment options to patients. However, many obstacles often get in the way of understandable, quality communication. A lack of quality communication limits the quality of service that can be provided to the patient. Some of these issues are rooted within health care system design, while others are the result of inappropriate services provided to patients. Communication limitations often make the patients’ visits frustrating and unpleasant.

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