Please review the following information about refund eligibility, submitting a request, and how approved refunds are returned. If you have questions about your purchase, contact our support team for assistance.
Refund requests must be submitted within 24 hours of payment processing to qualify for consideration for a full or partial refund.
Refunds will not be issued for courses, packages, or memberships in which any course has been started, or if the Print Option has been purchased.
Each request is evaluated on a case-by-case basis. Submitting a request within the 24-hour period does not guarantee approval.
Email support@pedagogyeducation.com to request a refund or ask a question about eligibility.
To help our team locate your purchase and review your request, please include:
Please do not include your full payment card number or account password in your email.
Approved refunds are returned to the original payment method used for the order.
Refunds are issued after the payment settles in our merchant system. They are usually processed within 7 business days, but may take up to 30 days, depending on your bank or card issuer’s policy.
Review the course description, learning objectives, and intended audience before placing your order. For help understanding your options, visit our Frequently Asked Questions page or email support@pedagogyeducation.com.
If you are purchasing education to meet a specific requirement, confirm that the course fits your needs before purchasing or beginning the course.