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“How to Huddle" Video for Patient Safety - Please Watch and Share

Huddles are a proven method to help implement teamwork and improve communication among everyone who works in a HIIP_HuddleTitlehealthcare setting. Kudos to the team and funders, (you’ll see some familiar names on the list), as this video is an important part of a larger movement to promote and insure patient safety and high quality care!

The Veterans Health Administration in partnership with the University of California at San Francisco has released a 16 min video with supportive resources that will help you transform the “TALK” about teamwork to “ACTION”. Watch Executive Producer, Suzzanne Gordon’s How-To-Huddle video and then scroll down to see the great resources!

What stood out most for me in the materials was the strong emphasis on process, i.e. a commitment to teaching, practicing, and coaching the model. You’ll hear one nurse, Donna Soriano, share that she didn’t think it would work, no one had time for it, and that she wouldn’t participate. She goes on to say with a big smile, “…I don’t know what happened. One day I just started talking and I guess I haven’t stopped…yet!” (I bet she was listened to and respectfully! It’s magic!)

Anyways, please check it out and help spread the word!

As you will see in the video, which features huddles at the San Francisco VA Medical Centers, huddles are now the vehicle where interprofessional teamwork and communication are implemented, practiced and refined. You’ll also hear from front line staff about how huddles have made their work more satisfying and safe for both patients and staff!

Guest post by Beth Boynton RN, MS

Beth Boynton, RN, MS, is a nurse consultant, author, and teacher specializing in communication and collaboration among healthcare professionals and within organizations. She offers interactive workshops, leadership coaching, a ‘whole systems’ approach for culture change efforts, and a new method for building ‘people skills’ called ‘Medical Improv’. She has recently completed her second book, a core text called: Successful Nurse Communication: Safe Care, Healthy Workplaces, and Rewarding Careers which is scheduled to be published by F.A. Davis Publishing Co. Spring 2015. She writes about related issues at, “Confident Voices in Healthcare” blog. Her video, “Interruption Awareness: A Nursing Minute for Patient Safety,” and blog have drawn audiences from all over the world. She is trained in the Professor Watson Curriculum for Medical Improv through Northwestern University Feinberg School of Medicine. She has one grown son who is works in India, loves improv, Zumba dancing, walking, and swimming, and lives in Portsmouth, NH.

You may view Beth's online continuing education course - 4 Essential Strategies that Promote Patient Safety. This is a 2 contact hour course that features Beth in 10 short video's designed to engage and teach the student.  This instructional continuing education course is designed for nurses who are in direct care or middle management positions in hospitals; long-term care facilities, and other frontline in- and out-patient practice settings.  Despite 15 years of national focus on improving patient safety outcomes, we continue to have staggering statistics involving preventable deaths, illnesses, and injuries that are due to medical errors. And because communication breakdowns and associated problems with inter-professional relationships have long been major contributors to these alarming problems it is imperative for nurses to develop skills and promote positive interpersonal dynamics. Respectful interactions and effective communication seem simple on paper, yet successful efforts to practice them in the field remain elusive.  In this course, students will examine patient safety statistics and root cause analysis data in order to understand the scope of the problem and how persistent issues with communication and human dynamics are interfering with providing safe care.  This foundation will provide the incentive to commit to exploring and practicing communication strategies that will help to solve them. A basic knowledge of assertiveness, listening, and emotional intelligence is required as students take a ‘deeper dive’ with Beth Boynton, RN, MS to develop their abilities to:  set limits, delegate tasks, and give and receive constructive feedback.

Posted: 3/29/2016 4:40:41 PM
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