Fall Prevention: Communication and Teamwork
Contact Hours: 1.5
Cost: $15.00
An abundance of information is available on resident fall risk factors and multidisciplinary interventions aimed at preventing falls. Yet, reducing falls in long term care settings continues to be challenging. One of the reasons for this is that communication failures and lack of teamwork remain a leading root cause of falling. Good communication among staff promotes continuity, encourages collaboration and leads to effective teamwork, which helps avoid safety errors and falls. This course will help long-term care staff understand ways to improve communication and teamwork, especially with respect to their fall prevention efforts.
Objectives
Upon completion of this course participants will be able to:
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Discuss the importance of effective communication.
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Identify root causes/ reasons for communication failures.
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List components of effective teams and teamwork.
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Establish techniques/tools to improve communication between staff members and residents (their families).
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Discuss the benefits of effective nurse communication.
Curriculum
Chapter 1: Introduction
Chapter 2: Visual Communication
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Signage
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Bracelets/Wristbands
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Resident Charts
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Mobility Aids
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Blankets/Socks
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Fall Risk Colors
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Summary
Chapter 3: Communication with Residents and Families
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Safety Education
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Teach Back
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Ask Me 3
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Post Fall Education
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Making Use of Printed Material
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Tips for Effective Communication
Chapter 4: Teamwork and Communication
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Communication and Communication Failure
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Components of Successful Teamwork
Chapter 5: Team Communication Tools and Techniques: Huddles
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Huddles
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Safety Huddles
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Additional Huddles
Chapter 6: Team Communication Tools and Techniques: Handoffs
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SBAR
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Closed Loop Communication
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Readback
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I Pass
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CUS
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Barriers to Effective Handoffs
Chapter 7: Team Communication Tools and Techniques: Briefs and Debriefs
Chapter 8: The Benefits of Effective Nurse Communication
Chapter 9: Communication Case Study
Chapter 10: References