Nurse with hands up to stop patient violence.

Workplace Violence Prevention - Online Inservice

This course is designed to assist CNAs, unit techs, and other unlicensed assistive personnel in understanding the definition of violence, the prevalence of violence in health care settings, and interventions that can be implemented to increase workplace safety. This course helps you to identify potential risk factors of violence, hazards in the workplace, and interventions that can de-escalate possible violent instances. The healthcare professional will learn the responsibilities of the employer and employee in controlling workplace violence such as fulfilling training obligations and developing a workplace violence prevention program. Also, the health care professional will learn specific communication techniques that can help prevent escalating encounters and dangerous situations. Violence against healthcare workers is four times greater than in all other work industries combined. It is essential that today’s healthcare workers can identify risk factors and learn ways to protect themselves and the patients they care for.

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Upon completion of the course, participants will be able to:

  1. Identify potential risk factors and hazards that lead to violence or prevent optimal safety.
  2. Recognize behavioral cues that are warning signs of hostility.
  3. Demonstrate interventions the staff can use to de-escalate high-risk situations.
  4. Discuss additional resources that are available to help prevent workplace violence.
  5. Explain how to develop and maintain a workplace violence prevention program.


Chapter 1: The Current State of Violence in Health Care

Chapter 2: Noteworthy News

Chapter 3: The Cost of Violence in the Workplace

Chapter 4: Data Analysis

Chapter 5: Assess and Screen

Chapter 6: Interventions

Chapter 7: Identify Risk Factors

Chapter 8: Employer and Employee Responsibilities

Chapter 9: Conclusion

  • Case Scenarios
  • References
  • About the Author

Price: $10.00

Contact Hour: 1

Nurse with hands up to stop patient violence.

Course Author

HTRSD is a provider of continuing education training focused on human trafficking and other social disparities for health care providers, as well as courses that address nurses' health and well-being and under-served topics in advanced critical care.

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Course Accreditation

Provider approved by the California Department of Public Health, Nurse Aide Certification (NAC) #: 7046.  This document must be retained by the certified nurse assistant for a period of four years after the course completion. Provider approved by the Florida and Wyoming Boards of Nursing-Certified Nursing Assistants, CE Broker Provider #: 50-13256.

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