Providing Culturally Competent Care for LGBTQ+ Patients & Residents

This course on Providing Culturally Competent Care for LGBTQ+ Patients will provide participants with an understanding of how to best meet the needs of patients who may identify as a member of the LGBTQ+ community. This comprehensive course can be utilized for all healthcare personnel throughout all care settings and experience levels as the content covered in this course will apply to all healthcare personnel. Within this course, the participant will expand their understanding of the LGBTQ+ community and its members will learn key terms and vocabulary that will promote LGBTQ+ inclusive language, as well as explore ways to provide a safe and therapeutic care environment to meet the individual needs of patients who identify as LGBTQ+.

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Upon completion of this course, the participant will be able to:

  1. Explain the importance of providing culturally competent care.
  2. Define terms and vocabulary associated with the LGBTQ+ community.
  3. Discuss ways to use inclusive language while caring for LGBTQ+ patients.
  4. Describe ways to maintain a safe and therapeutic environment for LGBTQ+ patients.


Chapter 1: Intro to Cultural Competence in Healthcare for LGBTQ+ Patients

  • Cultural Competence in Healthcare
  • Importance of Cultural Competence
  • Cultural Competence and LGBTQ+ Patients
  • LGBTQ+ Patients Versus Other Patients: What’s the Difference?

Chapter 2: Common Terms and Vocabulary Associated with the LGBTQ+ Community

  • Defining LGBTQ+
  • Core Vocabulary 
  • Terms to Avoid and What to Say Instead

Chapter 3: Maintaining a Safe and Therapeutic Environment for LGBTQ+ Patients

  • Safety First!
  • Enhancing Therapeutic Communication by Remaining Inclusive
  • Advocating for Patient Preferences
  • Understanding that “Normal” Can Be Very Different from Person to Person

Chapter 4: Implicit Bias in Healthcare

Chapter 5: References

Price: $12.00

Contact Hour: 1

Course Author

Damion Keith Jenkins

 Damion Jenkins, RN, MSN is the founder and CEO of a nursing education and consultation company - The Nurse Speak, LLC., where he specializes in the delivery of individualized tutoring, mentoring and consultation services for students, new graduate nurses, and healthcare facilities. Damion is also an adjunct nursing professor, an experienced travel nurse, and an active nurse blogger. 

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