Workplace incivility and bullying remains a problem of epidemic proportions in the healthcare profession. Many healthcare workers and students are subjected to bullying from co-workers, managers, physicians, preceptors, and/or clients. Bullying occurs in all sectors of health care and is a significant, under-reported occupational health and safety issue. It has a profound effect on everyone involved, including patients. Zero-tolerance for workplace violence policies exist, however, these policies are often not enforced.
Healthcare workers have a responsibility to learn to successfully deal with bullying on a personal level and to help transform the healthcare environment into a safe place to work and receive care. Bully-free organizations will see a reduction in costs and an improvement in patient safety. This course is designed to assist staff recognize and successfully deal with workplace incivility in the healthcare setting.
Upon completion of this course, participants will be able to:
Chapter 1: Introduction
Chapter 2: Statistics
Chapter 3: Implications
Chapter 4: Culture of Change
Chapter 5: References
Kendall is a 2022 graduate from Tyler Junior College with an Associates Degree in Nursing and has a huge passion for all things nutrition and hormone health. She is a member of the American Holistic Nurses Association and intends to pursue her BSN in Holistic Nursing!Read Full Bio
Provider approved by the Florida and Wyoming Board of Nursing-Certified Nursing Assistants, CE Broker Provider #: 50-13256.