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Fall Prevention: Communication and Teamwork

An abundance of information is available on resident fall risk factors and multidisciplinary interventions aimed at preventing falls. Yet, reducing falls in long term care settings continues to be challenging. One of the reasons for this is that communication failures and lack of teamwork remain a leading root cause of falling. Good communication among staff promotes continuity, encourages collaboration and leads to effective teamwork, which helps avoid safety errors and falls. This course will help long-term care staff understand ways to improve communication and teamwork, especially with respect to their fall prevention efforts.

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Objectives

Upon completion of this course participants will be able to:

Discuss the importance of effective communication.
Identify root causes/ reasons for communication failures.
List components of effective teams and teamwork.
Establish techniques/tools to improve communication between staff members and residents (their families).
Discuss the benefits of effective nurse communication.

Curriculum

Chapter 1: Introduction

Communication Failures

Chapter 2: Visual Communication

Signage
Bracelets/Wristbands
Resident Charts
Mobility Aids
Blankets/Socks
Fall Risk Colors
Summary

Chapter 3: Communication with Residents and Families

Safety Education
Teach Back
Ask Me 3
Post Fall Education
Making Use of Printed Material
Tips for Effective Communication

Chapter 4: Teamwork and Communication

Communication and Communication Failure
Components of Successful Teamwork

Chapter 5: Team Communication Tools and Techniques: Huddles

Huddles
Safety Huddles
Additional Huddles

Chapter 6: Team Communication Tools and Techniques: Handoffs

SBAR
Closed Loop Communication
Readback
I Pass
CUS
Barriers to Effective Handoffs

Chapter 7: Team Communication Tools and Techniques: Briefs and Debriefs

Briefs
Debriefs
Summary

Chapter 8: The Benefits of Effective Nurse Communication

Chapter 9: Communication Case Study

Summary

Chapter 10: References

California Bill 241
Implicit Bias in Healthcare
What is Implicit Bias?
Implications of Implicit Bias in Healthcare
How to Reduce Implicit Bias

Price: $18.00

Contact Hours: 1.5

Course Author

Rein Tideiksaar

Rein Tideiksaar, PhD, PA-C, or Dr. Rein as he is commonly referred to, is the president of Fall Prevent, LLC, Blackwood, New Jersey, a consulting company that provides educational, legal, and marketing services related to fall prevention in the elderly.

Dr. Tideiksaar is a gerontologist, which is a health care professional who specializes in working with elderly patients, and a geriatric physician's assistant. He has been active in the area of fall prevention for over thirty years.

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Course Accreditation

See our Accreditation Statements page to view our accreditation information.