In the world of healthcare, the term cultural competence refers to the knowledge, skills, attitudes, and behaviors required of a healthcare professional to provide high-level care to patients from a wide range of cultural and ethnic backgrounds. By emphasizing awareness of and promoting sensitivity to cultural issues, employers can show they recognize the contributions and value of all workers. This inservice written for CNAs will focus on the importance of cultural competence in the healthcare work environment.
Upon completion of this course, the participant will be able to:
Chapter 1: Cultural Diversity History
Chapter 2: Importance of Cultural Diversity in our Workplace
Chapter 3: Examples of Cultural Differences in the Workplace
Chapter 4: Tips on Cultural Competency in the Workplace
Chapter 5: Cultural Diversity Education and Training
Chapter 6: References