Avoiding Service Delays and Missed Diagnoses

Delivering healthcare in a correctional setting requires creativity and determination. Healthcare staff must understand the processes and services in place in a particular facility in order to properly create and manage treatment plans for patients under their care. In an environment where healthcare is not the primary priority, treatment goals can easily be sidelined. The more you understand about the processes of diagnostics and treatment in your particular setting, the better health care you will be able to deliver.

This is a video-style course with text content located at the end of the chapter.

Questions? Check out our FAQs page and How Online IV Certification Works!


Upon completion of this course, participants will be able to:

  1. Describe factors that might affect the timely delivery of health care services.
  2. Outline medication procurement factors that affect medication prescriptive practices.
  3. List factors that may lead to missed clinical diagnoses.


Chapter 1: Service Delays and Medication Prescribing

  • Causes of Service Delays
  • Medication Availability
  • Medication Ordering
  • Formulary and Non-formulary Medications
  • Interaction Point #1
  • Additional Resource: Six Challenges Managing Medications That Make Correctional Nursing Unique

Chapter 2: Missed Diagnoses and Legal Considerations

  • Common Causes of Missed Diagnoses
  • Court Orders and Consent Decrees
  • Death in Custody
  • Interaction Point #2
  • Summary
  • Additional Resources:
    • What is a consent decree? 
    • Jailhouse Legal Manual: Your Right to Adequate Medical Care
Chapter 3: Text Content

Chapter 4: References
  • California Bill 241
  • Implicit Bias in Healthcare
  • What is Implicit Bias?
  • Implications of Implicit Bias in Healthcare
  • How to Reduce Implicit Bias

Price: $10.00

Contact Hour: 1

Course Author

Lorry Schoenly

Lorry Schoenly, PhD, RN, CCHP-RN is a nurse author and educator specializing in the field of correctional health care. She provides consulting services to jails and prisons across the country on projects to improve professional nursing practice and patient safety. 

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