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Cultural Diversity - Online Inservice

In the world of healthcare, the term cultural competence refers to the knowledge, skills, attitudes, and behaviors required of a healthcare professional to provide high-level care to patients from a wide range of cultural and ethnic backgrounds. By emphasizing awareness of and promoting sensitivity to cultural issues, employers can show they recognize the contributions and value of all workers. This inservice written for CNAs will focus on the importance of cultural competence in the healthcare work environment.

Questions? Check out our FAQs page and How Online IV Certification Works!

Objectives

Upon completion of this course, the participant will be able to:

Define cultural diversity and cultural competence.
List examples of cultural differences.
State the personal habits that would foster cultural competence.

Curriculum

Chapter 1: Cultural Diversity History

Definition of Cultural Diversity
Definition of Cultural Competence

Chapter 2: Importance of Cultural Diversity in our Workplace

Employee Relations
Workplace Discrimination Laws
Customer Service

Chapter 3: Examples of Cultural Differences in the Workplace

Disabilities
Age and Generational Cultures
Educational Differences
Personal Background
Country of Origin or Ethnicity
Gender Identities and Sexual Orientation

Chapter 4: Tips on Cultural Competency in the Workplace

Learn to Communicate
Respect
Knowledge
Blame
Listening Skills

Chapter 5: Cultural Diversity Education and Training

A Work Place That Encourages Learning
Cultural Competence Training
Prevention and Education
Train Frequently

Chapter 6: References

Price: $10.00

Contact Hour: 1

Course Author

Kendall Moore

Kendall is a 2022 Magna Cum Laude graduate from Tyler Junior College with an Associates Degree in Nursing. She has a huge passion for all things nutrition and hormone health, is a member of the American Holistic Nurses Association and is enrolled in Pacific College's RN-to-BSN in Holistic Nursing program. Upon graduation, Kendall intends to begin a Nutritional Therapy Practitioner program!

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Course Accreditation

Provider approved by the California Department of Public Health, Nurse Aide Certification (NAC) #: 7046. This document must be retained by the certified nurse assistant for a period of four years after the course completion. Provider approved by the Florida, New Hampshire, and Wyoming Board of Nursing-Certified Nursing Assistants, CE Broker Provider #: 50-13256.